Frequently Asked Questions

On this page you will find a compiled list of frequently asked questions about underground pet fence systems. If your question is not listed below, feel free to contact our knowledgeable customer service representatives at 813-769-2459


  • Question: How many pets can I on one underground fence system?

  • Answer: Must underground fence systems support more than one pet. However, each pet needs its own specialized collar.


  • Question: Does the correction given to my pet for crossing the boundary harm it in any way?

  • Answer: No, the correction received is only meant to startle the pet.


  • Question: How often do I have to change the batteries on the receiver?

  • Answer: Once every couple months, but it is recommended that you check the battery life once every couple weeks before you leave your pet unsupervised.


  • Question: Is it safe for a pregnant dog to wear the receiver?

  • Answer: No, it is advised that you take the specialized collar as soon as possible.


  • Question: Is the garage a safe place to mount the receiver?

  • Answer: Yes, any dry cool place is recommended.


  • Question: Do you sell underground fence systems for cats?

  • Answer: Yes, we have specialized cat containment systems.


  • Question: How long should I wait until I start training my puppy with an underground fence system?

  • Answer: It is strongly advised that you wait at least until your puppy turns 6 months or older before training on an underground fence system.


  • Question: What happens if my dog stays out of the safe zone for too long?

  • Answer: Every specialized collar comes with an emergency shut off feature. If you dog stays out of the safe-zone for too long, the feature will stop the correction given to your pet.


  • Question: Can I adjust the amount of correction given to my pet?

  • Answer: Yes, most systems have the ability of adjusting correction levels.


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